Review topics: ["size","replacement","delivery","colour","quality","looks","style","issue","packaging","value","metal","service","finish","construction","work","price","planter","troughs","trough","surprise","addition","insert","pots","container","solution","garden","cost"].
Reviews
Really pleased
"I initially bought two smaller planters that weren’t tall enough. Customer service were great and explained what to do. Whilst I had to arrange return myself (and it’s a huge parcel so needs a courier) they were so fast to refund me. At the same time I bought the larger size. They look amazing. I am really pleased with exceptional customer service, especially given the price of the goods. Thank you."
— Chehraz F. (5/5)
Great planters and service
"We had an issue with damaged goods caused by delivery company, but the issue was rectified quickly and replacements delivered. The quality of the product is great and they look amazing. I would definitely use them again!"
— Marc K. (5/5)
Item NOT received
"This just sums up my horrendous experience of your company if you are even a company. You have taken 250. 00 of my money delivery hasn’t happened endless emails and phones you don’t answer! Will now look to get resolution where I can"
— Sarah B. (1/5)
Great had problems with some
"Great had problems with some others I ordered and they sorted the issue no questions asked. Fantastic customer service."
— Helen B. (5/5)
Exceptional Quality
"I recently added two trough planters to my garden and I am so impressed by the quality! The inserts make it easy to switch between bigger plants and smaller, plus you can adjust the drainage too. They add a real point of interest to the space and are great for zoning areas too!"
— Sarah B. (5/5)
Great quality and great looks
"Purchased this item and am in the process of gathering the right mix prior to planting. I am looking forward to seeing it outside my front door. Delivery was very quick and the item arrived in perfect condition as it was very well packaged."
— Anna J. (5/5)
Lovely
"I love the planter but when I tried to buy 4 more they were out of stock so had to use an alternative site which turned out to be significantly cheaper ie £79. 99 versus £111"
— Stephanie C. (5/5)
Trough Planter
"Sadly as of yet I have not received the above planter. After a weeks delay of it sitting in the DFL Sittingbourne depot I receive confirmation that it has been successfully delivered today Monday and signed for by myself. Absolutely not true as I have been at home all day awaiting delivery and for DFL to say I have signed for it is absolutely outrageous!"
— keith r. (5/5)
Not received
"Rate badly as not received yet so you clearly haven’t checked. DHL due to deliver 11th August, then the 13th and still at the depot."
— Mrs H. (1/5)
Delighted with product and quick
"Delighted with product and quick delivery"
— Tina T. (5/5)
